[Resolved] Micromax A121 — Returning of Mobile.

 
7 Reviews
Bhubaneswar, Khordha District, Odisha, India
User
 mobile service
Sir/ Madam, In inviting the subject cited above, my mobile namely Micromax Elanza 2.0 bearing IMEI / ESN No-[protected]/[protected] has already given for servicing in M/s Space Telecom, Bapuji Nagar, Bhubaneswar. since one month and a week. The problem of my mobile is only auto restart every time and the servicing centre has returned me the mobile after 26 days and told me that they have changed the mother board. But after I got the mobile checked that they did not take any action and the problem of the mobile is same. The servicing centre has forced me to give another time and wait another month. I am suffering the communication problem, as I have no mobile phone at present. I am working as an Right to Information Executive in the Department of Information & Public Relations, Odisha. Communication is a major issue which could not solve by me in this urgent post. I could not able to know when my mobile set will come to my hand. Kindly take an immediate steps and return my mobile soon to communicate with public. Such type of customer dissatisfaction will impact the negativity of the Company. (Enclosed the 1st and 2nd customer slip given by the Servicing Centre).

Returning of Mobile.
Complaint marked as Resolved Sep 30, 2015
Still the Servicing Centre not assure me when the mobile will returned. It has a big delay of 2 months (One Month no necessary steps taken by the Company and another month also completed with no status till now).

No e-mail has been received by the Company till now.

No call also, when I called to the Servicing Centre they replied me that the Mobile is at New Delhi. My only problem is auto restart of mobile, but if such type of problem will not solved in 2 months then I should make a consumer case.
my [email protected]

My Job sheet not is - *E010144-0815-18771801

Complaint Status


[Aug 28, 2015] Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

Return me my mobile with good furnctioning.

My contact no- [protected]
Here I am submitting the two customer slip submitted by the Service Centre.

One is on 24.07.2015 and another is 24.08.2015.

Still there is no reply. i am waiting
Nothing happened through this https://www.consumercomplaints.in/ website. Still I am suffered 2 months and 11 days. No step taken by the Mircomax Authority and Service Centre and Micromax. Such a Faltu type website waste time and play with our emotion. Finally I have to make a Court Case in Consumer Court.
Sir/madam,
my micromax mobile is under warranty and the same is with service centre for the second time with the problem of "no charging". First time it took 30 days to get back the same . Now 38 days elapsed . I have a lot of problems without this mobile. My service centre is m/s connexion, pattom, trivandrum, kerala and on enquiry they informs that the spare part is not coming from delhi.

My job sheet no is s[protected] dated 12/10/2015

necessary speedy action be taken to get back my mobile at the earliest

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    Micromax A121 - Returning of Mobile.