[Resolved] Micromax — About Free replacement of A110 in Warranty Period
Jalgaon, Maharashtra, Maharashtra, India
This is regarding repetitive problems in my Micromax A110 handset. I had purchased it on 22 March 2013. (IMEI Nos - [protected] / [protected])
It was running pretty well till mid august. Then started giving various problems like touchpad problem, call droping, call not connecting, internet speed issue etc. Out of it only touch-pad problem is solved. Please imagine a situation when you had spend around Rs.12000/- for a gadget & it start giving problem within 5 months of purchase.
Your service center M/s Ekhankar mobile shop at Jalgaon, Maharashtra repaired it several times. But even after repetitive software update by them, still problem is not solved. They had supported & given their best services all the time but fails to clear the problem.
On 17.12.2013, service center collected my mobile stating that they will send this mobile for replacement in warranty as problem is not solving. So I had handed over my mobile to them.
You are requested to do needful for replacement of Handset at earliest. Till date I did not received any confirmation sms about job sheet number for this handset replacement work. So I am considering 17 Dec is a baseline for this service complaint.
Separate Email is also sent on [protected]@micromaxinfo.com & micromaxmobile.[protected]@gmail.com along with bill copy & few service receipts.
Please feel free to call me for any clarification, if needed. But please sort out this issue at earliest.
Thanks & Regards,
Complaint marked as Resolved
Company does not given replacement but repaired my mobile phone. I just want that my phone should work properly & it is after repairing. So I don't have any issue. My opinion is that local service center at Jalgaon was failed to repair it properly. Probably this is because he is simultaneously running mobile training institute & uses service center for training of their students.
This time my phone was sent to micromax repair center probably mumbai or pune. So it was got repaired & tested properly.
Company contacted me through Emails -
I am also thankful of your website for helping me to resolve my complaint against Micromax.
Thanks & Regards,
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