Micromax — Delay in Service to Repair

Sir/Madam
I had purchased "Micro max N11" last year. Due to Blur Camera, Charging and Cast Screen issues i had given it to Micromax service center, Bhiwani near Hansi Gate on 07/10/2020. Till today my phone is not ready. And if i want to get back my device as it is then they are demanding Rs 118 as there service charges which is not done still by them and infect this service charges that mention on job sheet as guidelines are only Rs 50, I attached it with complain you can check please.
I want to write two more problems that I faced. First they did not write my handset problems properly for example, they write my above issues only as blur camera and in remarks they write blur camera and charging problems. When i asked they told me that we will see these problems don't worry. Second they do not write my deposit handset under warranty on bill (job sheet) but orally said that your camera and other problems will be repaired under warranty but for back body that was damaged by me i have to pay Rs. 600 (approx amount) and the same body part on maxbhi.com at Rs 359 only with free home delivery. I have a faith on Micro max that is why i had purchased this handset (Made In India) but How you treating your customer with giving no satisfying solution on calls and visits to care, i am strongly disappointed. I belongs to Rohtak city and a single visit to Bhiwani is very costly for me. I hope that you understand my problem and give a guaranteed solution as soon as possible.
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