[Resolved] Micromax — Given handset micromax nitro a311 on 03/03/16 for repairing

 
69 Reviews
Navi Mumbai, Mumbai City District, Maharashtra, India
 cms7228
I the undersigned chandrakant m shirsat would like to bring to the notice that, i have handover my handset nitro a311 near vashi station micromax service centre vashi telecom shop no g-182, haware fantasia business park, plot no 47, sector 30a, vashi contact no [protected] on 03/03/16 for heating problem due to which it’s used to hanged and battery drains immediately within 2 hours. For which they gave me job sheet no 10949 and told me it’s the problem of mother board and they have to send to delhi for mother board replacement and given time period of 15 days. After 15 days i made the call regarding mobile but they told that they didn't got any reply, so contact us after one week. On 23rd of march 2016 i received the message from micromax service center that your device deposited with us under job sheet no. W[protected] has been repaired. Please collect it from the service centre, so immediately i made the call but they told me that we will check and reply you on your mobile, but no call came from service
Centre as the next day was holiday due to holi festival, i made the call on 25/03/16 and they replied that they have received the handset but it’s not in working condition and its display is not working, they again have to send to the head office delhi, as the complaint was different, i argued with the service centre person miss nazia, she told me that they will transfer the handset for the display problem and it will take 10 to 15 days to resolve the problem. Again after 10 days i made the call and was informed that now the display problem is solved but still heating problem is there, so we have to
Again send to the delhi for the problem. Now you tell me what does it mean, i am a fool or what? Again she told me to wait for 20 days and given new job sheet no w[protected] already till today's date even after follow up for after 10 days 75 days passed still problem persisting and they are literally harassing. Now i want you to help me out and get my handset urgently with the replacement. Waiting for your reply as soon as possible.

Complaint marked as Resolved May 19, 2016
Mobile Servicing address:
Vashi Telecom
shop no G-182, Haware Fantasia,
Business Park, Plot No 47,
Sector-30A, Vashi, Navi Mumbai: 400709.
Ph: 022 27816135
Email address http://micare.micromaxinfo.com
Still not resolved pls help me urgently as possible already 75 days passed

Complaint Status


[May 17, 2016] Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments  68 Comments     Updated: Share0Tweet0

Comments

somebody theft my mobile

i was traveling form nzm to kota on 2 /10.13. some body theft my mobile on station. kindly do necessary action on this. my mobile number [protected] imei number [protected] s imei [protected]

stolen my micromax A110 mobile

my IMEI no.M-[protected] AND S-[protected] I want to lock the mobile or find my mobile..

Fault about my mobile

I bought Micromax Elanza A121 jst 25 days before...but it showing much much less battery back up...within 3 hour by only listening song battery comes to 30% from 90%..don't know what haapend...

phone mother board touch

very poor company two times i deposit phone inservice centre but not rectify from last 30 days

I didn't select that mobile by mistake

By mistake selected that mobile so i want to cancel the order - order no is [protected]

lost my phone

I have lost my [protected]

misguade sms your mobile no have won GBP micromax 2014 award please send this matter

your mobile no have won 1000000 GBP from the micromax 2014 award to claim urgently micromax company our sms sender mobile no is[protected] date 06/11/2014 Time 00.26 please give me answer to this complent no

BLOCK IMEI NO. 911359251000020 & 911359251000038

Please block IMEI NO. [protected] & [protected] which had been lost on Dt.20/12/2014

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    Micromax - Given handset micromax nitro a311 on 03/03/16 for repairing