Micromax Informatics — Automatically Charged Rs.10 for Games

I have been charged repeatedly by network provider Rs.10 daily from main balance whenever i recharged my mobile. I am using basic keypad Micromax X749 mobile. When i complained regarding this to network customer care they told me i was charged daily for games in my Micromax mobile. I never opened the game in my mobile since it is very basic mobile. I made so much of complaints regarding this issue to network customer care but they dont have any connection with this issue. How can games in my Micromax mobile automatically charged me Rs.10 frequently even though I'm not opened it. My money is being looted by so many times by this pre installed games in my Micromax mobile. I dont know where to take this issue.
+1 photos
Was this information helpful?
No (0)
Yes (3)
Micromax Informatics customer support has been notified about the posted complaint.
Jan 09, 2021
Updated by tomdragon46
I still not received any email or call regarding this issue from Micromax. Because you set the pre-installed games in Micromax X749 to automatically charge from customers, i am being charged Rs.10 daily from my network service provider. They haven't noting to do with this issue. So that i am contacting you.
Mar 12, 2021
Updated by tomdragon46
Hello Micromax informatics, still your pre loaded games in my Micromax X749 has been charged me 10rs daily. What is this non sense. I can tolerate this issue. Its two months my issue has not been resolved.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information