Micromax Informatics — Consumer service denied by micro max concern for my led 50 inches tv panel broken by wrongly installed by flip kart

Jan 19, 2017

Updated by Dr.palanii Bhaskaran 4 of 2, 260

Collapse all Print all In new window
Ticket Received - violation of consumer complaints given false numbers inthe name of tickets number and job sheet number like 15 numbers given by both of your concern from[protected]nwardes
Inbox
x

CE Customer Care via freshdesk.com
9 Jan (10 days ago)

to me
Dear Dr.palaniibhaskaran,

Greetings of the day!

Thank You for writing to Micromax Consumer Electronics Support Desk.

We acknowledge the receipt of your email and will respond back to you within 1 business day. We appreciate your patience.

Please note the reference ticket id - 55250

For more Information on Micromax Products please visit our website : www.micromaxinfo.com . You can also reach our helpline number:[protected] Tollfree (Monday to Sunday between 09:30 am – 06:30 pm)/ except National Holidays.

Alternatively, get connected with us at http://miservice.micromaxinfo.com/ for quick resolution.

Assuring you of our Best Services.

Regards,

Micromax C.E. -Support team

***This is an auto-generated email. Please do not reply to this email.

55250

Dr.palanii Bhaskaran <dr.[protected]@gmail.com>
15 Jan (4 days ago)

to CE
Please note the reference ticket id - 55250 dear sir i have got many ticket numbers but still no use your concern doesn't care about consumer request your sending agent Chennai Z AXIS service that man asking service charges for my TV panel changing charges 32290/. where as that the same model brand of micro max TV 50 inches 50c-7550led selling price 30700/- what is your meaning of consumer service i thought that your are collided with service agent and hunting money from innocent consumer is this genuine service quotation????please explain or i will file the petition against both of your concern and try to restore my issues myself asking service request fro[protected] but still your concern dragging the issues with in my guarantee period

Inbox
x

IRUDHAYA RAJ
5 Jan (10 days ago)

to me, G
Dear Sir

Already Our Technician visited Your Place and found that tv was broken and he said that the panel was to be replaced and the estimation for the panel

cost as follows

Kindly find the estimation for Panel broken

Customer name
Palani Bhaskaran
Area
Rayapet
Model
50C1200fhd
Serial
00023bc44120937

Panel Cost
26695
Vat 14.5%
3870
Service charge
1500
tax 15%
225
Total
32290

வாழ்க வளமுடன்
God Bless you.

Thanks and Warm Regards