Micromax Informatics — defective micromax tv and fighting with customer care from last 7 months

Address:

Bangalore, Karnataka, 560068

I have purchased one tv almost a year back and from the time i have purchased, we are juggling with some or the their issues.

From almost 7 months, the tv was not functional. We raised multiple complains in the customer care but every time disappointed. They always say - we have raised the incident and engineer will call you soon. But no revert no calls.

Finally with 6 months continuous followup and highest level escalation they replaced the tv but again the replacement was with defective downgraded version with lower mrp.

Now, they have stopped responding to mails and calls. Please help.