Micromax Informatics — delay in returning the repair mobile phone (job sheet number[protected]

Address:

Kamrup Metropolitan, Assam, 781006

Hi
I had purchased one mobile phone micromax q409 in 27 november 2017, k which started touch got worst so submitted it at company service center "m/s techno world, nilgiri mansion, opposite nemcare hospital, g. S. Road bhangagarh, guwahati, assam. On 9th august'18 and was informed that i will get it back with in 7 days. Since then i visited there no times and also cal no of times including today and was surprised to listen that it will take more time because mobile was yet not repaired. If i wish i can take back the faulty phone as of now or need to wait more.
So, i have want to know what action and measures you have take the solution of this problem. So i want my phone price back or replaced phone give me if they unable to repaire in due time. Holding the phone in service centre is such a long time is wastage of customer time and money u have done.