Micromax Informatics — I have got a repaired set and some one cheat with me taking the name of delhi micromax service centre executive, namely srivastav

Address:Purulia, West Bengal, 723149
Website:www.consumercomplaints.in

This is to inform you that i bought a micromax canvas 5 phone. I found that it had some manufacturing display defect. I consulted the matter with the customer care centre here in purulia and was asked to inform the matter to the co. Through online. After doing so, i submitted my phone to the customer care, purulia. Afterwards i did not get any response. I lodged a complaint at consumer forum through online. One day some mr. Srivastava contacted me from delhi customer care, micromax (As he informed me by phone no.[protected] and told me to submit my bank details and address for getting back the price of the phone i.E. Rs. 11, 600/- and someone would come and collect the phone.
Doing so, i found i have been cheated and a sum of rs. 16, 000/- (Approx.) has already been transferred from my account to the a/c of some vikash garg, a/c no. [protected] and transaction card no. [protected].
Therefore, i like to lodge a complaint and request to take necessary action from your end so that i can get my money back i.E. 27, 600/- (Approx. / including the price of the phone.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information