Micromax Informatics — i wish to complain about bhagwati mobile showroom in mumbai (borivali west because of their unfair response and their lies and false promises

Address:Mumbai City, Maharashtra, 400095

I am complaining because i have given my micromax (X512) mobile at bhagwati mobile showroom in mumbai, borivali west
They have taken more than 20 days just to resolve my battery issues
I have spent 400 rs in travelling for the 800rs mobile
They have given me false promise
First they said me that i will get it done in two days then they called me back upfrontly and said it will take one week more. Then i waited for one week and when i got my mobile back they handed me the same old battery as my mobile was valid for exhange warranty of 3 months
. I tried to talk even the senior executives there but they dont have the sense to talk to their customer they are rude at behaviour. Still i dint got my mobile please do the needful

This response is unfair because we are mobile shop owner and i personally being the owner of this shop i will not sell micromax mobile to my customers as gallery is not doing their job right
I would like a written statement explaining your company's position and what you will do about my complaint.

I look forward to hearing from you as soon as possible to resolve this problem. If i do not hear from you within 2 days i will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am enclosing copies of my receipt. I may be contacted at the above address and phone number.
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