Micromax Informatics — I'm complaining about Micromax TV
I purchased a Micromax LED TV for 33000, 4 years ago. It got repaired and Micromax service center sent me a technician.. He inspected the TV and said T con board might have got repaired (He is not sure). Replacing the part will cost 14000 rupees but he said even after repairing that they can't give a guarantee. Even though we are ready to pay for the repair, the manufacturer are not providing us a guarantee. This is not fair why the customer is forced to purchase a new one when we can repair it. Micromax manufactures faulty product and they are not ready to repair that. At last the customers like me are cheated and we are helpless. I know an electronic product will not last for 4 years but the manufacturer should have quality technicians and should offer guarantee for the spares.
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Micromax Informatics customer support has been notified about the posted complaint.