Micromax Informatics — LED repair issue

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Micromax LED service center, Ambedkar road, ghaziabad

Micromax team, My out of warranty Micromax LED TV had an issue with backlight as no icons were visible but audio was coming out. Ajit from Micromax service center, Ambedkar road, Ghaziabad came to validate and verified an issue with backlight only and took TV with him to service center.
Reference no - UTP[protected] raised on 2nd of June.

I had to follow up with almost 50 times asking for status but Shalender & Kapil owner of service center was not given any updated till today.

Finally today LED was delivered but another issue from service center which is with display now where there is one big white light coming on display which was not issue with TV before when they took it to repair.

Now I am being questioned saying, TV had this issue already and we did not do anything.

This is really pathetic service and I am being asked for money to replace LED panel. I opted service center for repair instead of local person due to some trust on service center but can't believe on such service and question on user only.