Micromax Informatics — Led tv repairing in guarantee period

Address:	Gurgaon, Haryana, 122015
Website:	[email protected]

I am having 49" led tv of micromax company. It is under extended warranty scheme. I have lodge the complain to company customer care no. On[protected]. But later i came to know that you have closed the complain without repairing my tv. I again lodge the complain to the customer care. On enquiry your customer care people said that one part has been ordered on 03.05.2017. It is having tat of 7-10 days. So it will be delivered by 14.05.2017. But they never delivered it. I called your customer care many time. They arranged call with their senior on 19.05.2017. He said that part will be delivered within 1-2 days and service centre will call you. But unfortunately it was not delivered. I again called them. They fix their senior call again but again same story. The problem is still not resolved.

I lodge complain to their id ce. [protected]@micromaxinfo.com. They have given me complain ticket id but not provided any solution.

It's complete customer harassment. Company customer care is giving false statement and they are not able to solve the problem. It's loss of my time, feeling mental anguish and cheated by the company.

Pathetic service or no service at all. Worst company i ever purchased a product.