[Resolved]  Micromax Informatics — Major problem in Tab

Address:600070

As per the advise of Micromax Service Centre at Tambaram, Chennai I deposited my tab for repairs. First they told me that there is major problem ie., mother board and has to be replaced. They told me to come after 21 days. Job Sheet no. SO[protected] dt 5.10.2016. When I contacted Customer care they told me that the tab returned to the service centre after required repairs and told me to contact the service centre for delivery. When I contacted the service centre the tab returned without repairs as the power key has not been provided by service centre while sending for repairs. Again on 20.10.2016 they sent back vide job sheet no. SO[protected]. Already 15 days lapsed and I am yet to get the tab. Since the tab gets corrupted within a month of its purchase I should have been given replacement, instead the case has been lingering and the tab was shuttled from service centre to Hqr unnecessarily. Kindly help me in getting replacement. B.Janakiraman, [protected]
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Nov 30, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
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