Micromax Informatics — micromax 42 inch fhd led tv

I purchase a 42 inch led TV of Micromax from flipkart on EMI basis 25/12/2017. The TV comes 3 year Onsite warranty. It's defect come after 4 months on screen some color full tiny parts on middle area of screen, I register the complain through IVR on Micromax Tollfree no-[protected], The refrence no is Del[protected] Dated : 26/05/2018.The service is too late the engineer is come 31 May 2018, With Different reference No. DEL[protected] When I give the written complain to Micromax The engineer is not visit. when the engineer visit. he told me that in the Tv the mother board is defect, sir after 2 to 3 days mother board will come then I replace it. after 3 days No body come and no call, when I call Toll free no they told me that ‘Sir, there is no request for new Motherboard” Micromax company is not know about the status of service the engineer Visit it or not. How can I trust to Micromax I again give the written complain to Micromax to know the status of TV motherboard. 4 june 2018 I got the call from shahsank his mobile no is [protected], he told me your TV panel is defect That's we take your whole TV to Repair the panel.

After One week they told me Pick the your TV to service centre. When He know to repair It Why They not pick the TV 30 May 2018 or 31 May 2018. When I call Him or Give the written complain then They response. I am not give the TV to service center company will provide the new Panel and replace at my home or take back the faulty panel or screen.

Who take the responsibility? Micromax service is too bad.

I want to replace the Part onsite If Not to change it, replace the My whole Tv.
Please do Need full process for me.