Micromax Informatics — micromax led 50inch tv

Address:

East Godavari, Andhra Pradesh, 533341

Dear micromax team,

I have brought below product from amazon, recently i got an issue with the below product when i am watching the tv it got suddenly black spot on the corner and screen started flickering.
Then i approached the service center and he visited the site, he just saw and taken some pictures and then went away. There after i got the call and there are closing my ticket as it is physically damaged.

How it is possible to declare my tv as a damaged, the thing which wasn’t true. Service person he didn’t even opened the tv how can he conclude it is damaged, why can’t he checked board failure /component burnt.

How can he cheat costumer to escape from replacing the parts, this very very poor service from micromax. I’ll fight and i’ll escalate this to next level.
I am going to claim a file against the thing happened to me in consumer court.

The service center guy’s talking very ridiculous is this is the way to treat a costumer……i am really disappointed about micromax.

Old call id[protected],
New call id[protected].
Model-50b6000fhd.
S. No:00044ba54247922.
Dop-03/02/2016.
Warranty 3 years.
State :andhra pradesh,
City: rajahmundry.

Best regards,
Rajesh teegi reddy.