Micromax Informatics — Micromax TV not working

I had purchased a television in the month of October of 2019, however it has stopped working since 12th of May for which I raised a complaint (Ref No. is MHH[protected]) with your call centre on the 13th of May 2020. The person at the call centre did inform me that due to the lockdown and limited technicians it would take time for the problem to be resolved, I had agreed to the situation and continued waiting for the technician. I have recd 2 calls from the technician and both askd me for travel money. WHY?. I explained that it is under warranty and that customer services has confirmed no charges... No one has visited me till date... 2 mths have passed.
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