Micromax Informatics — Mobile E481

Address:209217
Website:[email protected]

Dear
I have submitted my mobile e481 (Slate gray) on date 14/04/2017. But up to till date we have not received this. When i call to service center they tell me it is not repaired and when i call to micromax costumer care they tell me its repaired pls collect it from service center. I have lost 5 times money and time to visit service centre from my house this is 30 km far away from service center.
On date 26/04/17 i placed a conference call to costumer care and service center at that time service center tell me that it is repaired with in a week. But again i found zero result. Pls conform me on which date i receive my phone with proper solution.

I submitted my phone under warranty but now warranty date is finish. So pls tell me following points clearly.
1- on which date my mobile repaired.
2- are the repairing cost paying by me.
3- after received my mobile if the any problem who is responsible and who pay to repairing cost for this.

Pls confirm me asap.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information