Micromax Informatics — mobile handset repair or replace the new handset with maintaining tat

Address:

482001

Dear micromax team,
Requesting that i was purchased one mobile handset before 5 month.
After purchased the mobile of 5 month the hand set automatic switch off then i was complained in service center in jabalpur in date of 12-06-17. Bar code - n[protected].
After given the handset for repair the local team was said the handset has gone to delhi for repair and will come before 10 to 15 days.
After that i was many time followed him.
At last they was given the number of mr. Bhupendra kirar ([protected]) then i was talked with mr. Bhupendra they was said that the mobile has repaired and ready to come by courier but because of gst the courier was come 5 to 6 days late.
After that we was again call him after 7 days mr. Bhupendra talked with us and told that they are confirming after 1 hour and after that to till today they was not picked our call then today i was called him from another number and he pickup. I was again requested that please give the status and again they reply that they will call back after 1/2 hour.
Sir /madam i was also confirmed from local team and they told me that the mobile will not repair so not coming any answer from higher side. So my herby request to you please replace my mobile and provide new hand set because it is under warranty period.
I am waiting your response please. Because i feeling that your company tat is very bad for taking decision

Regards
Dharmendra saini / neelam saini
[protected]