Micromax Informatics — Money paid to repair the cell during the warranty period

Address:110009

I had purchased yunicorn model no. Yu5530 on 08, dec 2016.
After 2 days, there was a software problem starting in the cell. Then, i went to gtb nagar kingsway camp, service center, delhi-110009 and they told me that your problem will be solved after 2 week due to unavailbility of software.. So, you can visit our service center after 2 week.
I went yesterday (27, april 2017) to repair the software problem... For repairing the software, they took money (Rs 550) and gave me the invoice of rs 550 whereas my mobile is in warranty period..
I really dont know how they could take the money is in warranty period...
Please take proper actions asap..

Sandeep salunai
Contact no. [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have a phone x777 under warntee I gave it to your care center at rampur in feb but they took two months to refund that after that they refund same model very old phone with many scraches and not in working condition . Batary is dead its very poor experiance with you
This is for Kind information neccesary action .
Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information