Micromax Informatics — my phone didn't get repair

Address:

New Delhi, Delhi, 110062

I have submitted my phone e 455 to micromax service centre on 25-9-17 but every time i called they said phone parts not available in company so they can't help it.. My phone is in warranty i. I'm waiting for long time this is really frustrating i also called in customer care they said same thing every time like i have to wait for 5 days but there is nothing going to work out.. I'm expecting my phone replacement as soon as possible