Micromax Informatics — My phone given to serve not returned for 8 months

Address:

Cuddalore, Tamil Nadu, 607303

I have given my phone 8 months before for service and it is not returned till date. I gave phone during warranty period and they returned without fixing it. When i checked and returned back saying it is not working they asked to take home and check and bring back if issue exists as warranty is available for 6 more months. When i returned after 1 week they say warranty over and they haven't omitted like 6 months warranty is there. After arguing I gave phone in warranty but issue not fixed they accepted and its 8 months till now but phone not returned. Whenever I ask customer care they say phone returned and service centre say phone returned without fix and we returned back. This cycle goes 4 to 5 times and still I didnt receive my phone.

1st Micromax job sheet no
[protected]-25630372

After this they have created several job sheets and they are not even giving the job sheet number to me. Whenever I ask customer centre people say we will let you know when phone comes but not telling when phone will come.