Micromax Informatics — Not Return my Phone

Address:

New Delhi, Delhi

I Neelesh Kumar, had Purchased Europea Phone Model No. YU5010A (B4S) Micromax Which is Currently in warranty period, having price Rs. 5500/- My Phone 's touchscreen is not working properly. So, item taken my Phone to Service center M/s S.S. Communication Shop No. 19-A Hudson Lane, Kingsway camp G.T.B Nagar Delhi-110009 My Service Job Sheet no.[protected] on which change has been written rs 2850 after giving me discount of Rs. 850, for Rs. 3700 They said to give me bach my phone within 2 to 5 days.
Then I visit your about authorized Service centre after 7 days, then they called me again after 2 days after that they called again and again about many times. last I visit on 23/06/2017, theys and that my phone is reported and realy . but when they handover the phone to me it was not mine, it is an another of phone and I refused to take another phone they but this phone bach and issue me a new job sheet and said your phone will be repaired in next 7 days .In above period request to the service staff to return my phone but they are saying that no we will definitly repair your phone as per our policy after 7 days today 30/june/2017 I have not received any call from Service Centre and upto now incurred 1500 to 1700 on transportation . which shall be reimburesed to me and request to not to repair my phone and return as it is as I lost trust on your company.