Micromax Informatics — [request id :#re-95923#] : 50k2330uhd tv display issue

Address:

Bangalore

Hi team,

Can i know what is the status of my complaint?

This is almost more than two months from now, and still my tv is not repaired/replaced. One service "m/s sri sai phone care center" center charged inr 700 and never turned-up.

Now, the other authorized service center guy (Mob: [protected] or [protected]) took my tv on 20th, march 2020 and still no update on the same. Now, they say the parts are not available and repair is not possible.

This tv is less than 2.5 years old and now your dealers are saying parts not available. What is the purpose of spending this much amount and buying a micromax product when there is no parts/services available. This is really frustrating and i want to know how my tv can be repaired/replaced.