Micromax — Micromax - 3g pc - p690 tab

Address:	Allahabad, Uttar Pradesh, 211011
Website:	www.micromaxinfo.com

To
C. E. O
Micromax house,
697, udyog vihar, phase-v,
Gurgaon, pin – 122022,
Haryana, india.

Subject : loss of my business of rs 50, 000/- due to sheer negligence of micromax service center staff and delay in service at allahabad
Full address: [2121945] m/s ru enterprises, 138 – g, 30, m. G. Ma rg, civil lines, allahabad. Tin – [protected]s, pin – 211001, tel no. 0532 – 2260283, mobile no. [protected].
Sir,
I am an advocate at allahabad high court and have purchased tablet micro max - 3g – pc - p 690 – grey – s. No. : [protected], with flip cover p 690 from shri enterprises dated 30.01.2016
I have bought this tablet micro max - 3g – pc - p 690 for my professional use to contact my clients through this tablet and for my court work. My tablet micro max - 3g – pc - p 690 started giving problems in first week of ma while connecting to the internet and in receiving calls of my clients. I visited micromax service center on 08.05.2017 and briefed them about the issue. After preliminary inspection, the engineer mentioned that the motherboard needs to be replaced and this can be done within a week’s time at cost of rs 1900. I agreed and left my tablet in custody of the concerned staff of service center. I got the equipment receive slip as well at the time of submission. I was told to contact mr. Pushkar on [protected] after one week i. E. On 15.05.2017 to collect my tablet.
When i went to service center after 1 week, staff member mr. Manoj, mobile no. [protected] came to me and said that due to negligence of one of another staff member of service center the touch screen of tablet micro max - 3g – pc - p 690 has been broken. He mentioned they can repair it and if i am not satisfied with the repaired tablet they will replace it with new. However, till date the service center has not repaired my tablet. Its been more than 15 days now, from 15.05.2016 till 02.06.2017.
This damage has costed by my sole bread earning business and put me in loss of rs 50, 000. I have only tab as a source of digital communication. I became helpless and was unable to contact my clients without the tab.
First, the serious damage was done by micromax service center guys then with utter unprofessionalism their delay in repairing and handling the whole situation is questioning your service you claim to boast in all over digital media. This is causing me physical, mental and huge financial loss.
I now demand a full replacement of my micromax tab as i have face huge loss in my business and full mental and financia harassment all because of negligence of micromax company guys.
If you don’t take immediate action on this issue, i am going to take this matter to consumer court, social media and on any platform possible to get the proper address and justice and most important to aware the customers not to trust micromax.
All the relevant documents for your reference are attached herewith.
Please take immediate action as early as possible.
Details of the store :
Tin no. Shri enterprises: [protected]
Uptt no. : ad – 0290276, dt. 05.06.1996.
Regd. Off. : 38/40 s. C basu road, near zero road crossing, allahabad – 211003, show room : 52/34, 1st floor, s. C basu road near zero road crossing, allahabad. Book no. / bill no. 93 / 4647.
I have paid rs 8, 590 for tablet micro max - 3g – pc - p 690.

Amit kumar
Advocate,
High court, allahabad,

Mobile no. - [protected].

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