[Resolved] Micromax — micromax mobile service | |||
MY MICROMAX-X279 MOBILE IS DEMISE ONLY ONE FRONT SPEAKER BUT MICROMAX CARE (DELHI) CHANGE TO MY MOBILE ALL PARTS $ MOBILE. MICROMAX CARE (DELHI) ADD. B-36 GURU NANK PURA OPP. V3S MALL NEAR MAHARAJA BENQUETT HAL LAXMI NAGAR DELHI 110092 MY MOBILE MICROMAX-X279 WARRANTY PERIOD IS[protected] TO[protected], EMI NO.-[protected]. [protected]. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
I have purchased Micromax Mad A94 mobile from Poorvika mobiles, Chennai on Jun’14 and mobile had one year warranty. Mid of Nov’14 I faced with problem of not booting and more battery heat. On 16th Nov’14 I given for service with PMW Cares, T Nagar Chennai who is authorized by Poorvika and Micromax. With continuous follow ups and repeated phone calls the mobile is not yet serviced and they are saying still problem is there and I have also verified with Micromax Customer Care is mentioning the mobile got repaired. PMW Cares they don’t know how handle the customer and no proper response or nor even courtesy to call a customer to give feedback on status on the service. With this forum request to get the mobile replaced or refund the money back.
Dear customer,
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax