Micromax — Network problem in Micromax Canvas Silver 5

Address:

Indore, Madhya Pradesh, 452010

Dear Sir/Madam, I have purchased Micromax canvas Silver 5 (Q450) vide IMEI NO [protected] dated 05 Sept 2015, through Vasundhra Infocom, Indore, after 10-15 days the phone having network problem then I was approach to your customer care service Ayushi Enterprises, Indore on 22nd Sept, 15 to resolve the issue but they told me that for this particular model company person will come to my home and he will resolve the problem vide no SER[protected] dtd 22ND Sep 2015 & after 10days nobody has attended the complaint again I went to retailer shop on 30th Sept 2015 and he has promised me that your problem will be shorted out in this time and given Mr. Rajendra (Ayushi Enterprise) mobile no again I went to Service Center this time he has submitted complaint from his email ID and confirmed me that within 2-3 days person will come to at my home but after 2-3 days I had called up him and he has given new customer care no i.e.[protected]. I have called on this no by 3rd Sept 2015 customer care executive told me that I have to change new company nano sim with old cut sim then I have changed new sim by 07th sept 15 but still my mobile having network problem then again I have call on above no now they are saying that please send mobile screen shot and imei no on above email id. Please not that I am not satisfied with your product & care service even they not response properly. It is very difficult to connect them over telephone. You are requested to kindly look in to the matter & arrange to replace the phone at the earliest otherwise I will go with consumer court and updated all above things on social network websites. Your early action in this regard is highly appreciated. With regards, Gajendra Bhadore [protected] ENCL : 1. Mobile Bill 2. First Complaint No. 3. Screen Shot as required by you