Micromax — wrong charges asked with no appropriate reason

Address:

Varanasi, Uttar Pradesh, 221010

Dear sir/madam,

I hav a yu a05510 which is out of warranty and i am facing problem where in it is getting switched off and on on regular basis. I went to service centre at varanasi (Siddhi giri bagh, above union bank). They checked the handset and told that there is only software issue and it will be rectified with the chareges of rs 275. I agreed and gave my handset after 15 mins the person sitting their told that the mother board is faulty and it would charge aroung 3200 but your old mother board will not be given to you. They did not tried to gave my the job sheet evern. When i asked i need my old mother board and ready to pay rs 3200 for the new mb. They told that if you want your old mother board then you will be charged approx 1000 for it.

What a pathatic service your are providing. This is not a customer centric services.

Need your support for it.

Abhinav
Jaiswal
Varanasi
[protected]
Handset model yureka-yu a05510