Microsoft — Hotmail account blocked

My Hotmail account is blocked. I want to get it active again but cant seem to get any help from microsoft. It does not matter what I do my account stays blocked.
I am travelling from Holland to Germany alot and maybe thats the problem.
I already filled up the form like a 100 times to get it unblocked again and they need 24 hours for it and then they reject it.
I called this customer number that they have but a computer is helping you that does not help at all and at the end just hangs up on you.
Please please please how can I get it active again?

I am waiting for your answer.
Sandra Hartman
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