My new surface pro is overheating when using the touch screen for more than 15 miut
I just got my new surface pro 2020 2 week ago.
The problem come when start using the touch screen, the surface start to get worm from the top back then the device is totally overheating after 15-20 mins up to the limit that you can’t really hold it comfortably.
This is happening with normal internet browsing!
Software is updated, no programs running in the background, plus I have tried all possible troubleshooting methods mentioned here in the community but the problem still persist.
My last hope was to do factory rest, I did that plus I re installed & run all the updates as recommended by the system to make sure that the windows are up to date, i didn't install or download any additional program … but unfortunately again & again it’s getting overheated just with normal browsing! ☹
Is this the normal permeance for the new surface pro?
Any advice, any help will be really appreciated Was this information helpful? |
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