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Microsoft — My new surface pro is overheating when using the touch screen for more than 15 miutr
My new surface pro is overheating when using the touch screen for more than 15 miut
I just got my new surface pro 2020 2 week ago.
The problem come when start using the touch screen, the surface start to get worm from the top back then the device is totally overheating after 15-20 mins up to the limit that you can’t really hold it comfortably.
This is happening with normal internet browsing!
Software is updated, no programs running in the background, plus I have tried all possible troubleshooting methods mentioned here in the community but the problem still persist.
My last hope was to do factory rest, I did that plus I re installed & run all the updates as recommended by the system to make sure that the windows are up to date, i didn't install or download any additional program … but unfortunately again & again it’s getting overheated just with normal browsing! ☹
Is this the normal permeance for the new surface pro?
Any advice, any help will be really appreciated
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