Microsoft — office 365

Address:

400088

On 26th october, i purchased office 365 for installation on my macbook. The ios for my macbook is catalina, the latest. I paid for the office 365 product and downloaded the apps on my mac. However, every time i want to open any app like ms word, or ms powerpoint, i am prompted to but office 365. When i log in with my mail id and password, ms tells me that there is no record of my purchase. This is ridiculous. I have spoken with apple and they tell me that the problem is at the microsoft end. As for reaching out to speak to someone in microsoft, its impossible. My number is +91-[protected].

The way i see it, microsoft sucks big time. They make it harder for any customer to reach them.