Microsoft — Refund of rs6741/- due to provision of defective part by nokia care service centre#2473/74, 22-c, chandigarh

Address:Chandigarh, Chandigarh, 160047

Refrence above, microsoft lumia640xl(Imei no.[protected]) was repaired on 14/4/16 for touch screen on cash payment of rs 6741/- vide bill no.0574 with one month warranty for any malfunctioning .
Set was not functioning properly from day one of repair as sensors were not responding.Service centre was contacted on only available contact no.[protected] but attendant failed to connect mr.Avtar/technician who repaired the set as well as mr bhupinder sgh nor their contact no. Was provided which was very much embarrassing.
Finally, i have to visit service center, after examination i was told by mr bhupinder sgh that lcd touch is a single unit, which is not repairable and has been provided as supplied by company .It will be changed on availability within8-10 days and my contact no. Was taken . No any response have been received so far. But it is very much regretted that such a big name/ fame company is playing with custmore"s hard earned money by supplying defective parts or functioning of service centre needs to be investigated for unfair working like provision of defective spare parts.
Immediate corrective measures needs to be taken otherwise i would be forced to take legal measures for deficiency in service.
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