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Microsoft — Windows upgrade

Dear Sir,

I have dell inspiron 15R 5520 laptop, and I have licence of windows 7, now as per your website I am eligible for an upgrade to windows 8.1 . since this laptop cannot be upgraded to windows 10 due to non availability of drivers, may I request you to please share the way forward to upgrade to windows 8.1.

Service Tag no JY8BGS1.

I have contacted dell and they refused to give any further service and have directed me to Microsoft for any further support .

Regards
Sachin
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