Microtek Ups Eb — mjc[protected]complaint registered but no one attending

Address:

Faridabad, Haryana, 121003

Hi,
I have Registered complaint regarding USP EB 700 VA Inverer on 30th July at 11:00 AM. complaint No. MJC5468380
The complaint supposed to attended within 24hrs. but no one attended the same.
I called several times at customer care, they given local service center contact No.[protected] but no one picking the calls.
Also sent mail at [protected]@microtekdirect.com but no response.
I really unhappy and unsatisfied with such kind of services and support. can you suggest the way forward and next action.