Midas Buy — pubgm uc not received but my money was deducted from paytm

21 Reviews
Amity university, Noida, Uttar Pradesh, India
 Silkcut on Apr 17, 2019
I purchased 2x₹799 worth of pubg uc from https://www.midasbuy.com/in/pubgm/#getInfo using paytm. It said that the transaction failed and i didnt receive my orders but money from my paytm account was deducted. Their website does not have customer case so i cannot get in touch with them.
I have also made many previous purchases on this website which were all successful.
Please help me resolve my issue, thank you.

pubgm uc not received but my money was deducted from paytm
pubgm uc not received but my money was deducted from paytm
Complaint comments  20 Comments     Updated: Share0Tweet0

Related Complaints


Same thing happened with me 2 times i ordered 1949 and 799 money deducted but UC not received.

Same thing happened to me .Can abyone please tell me what should i do now
Ragu Smart's reply, Sep 15, 2019
I think they are stealing money from us
I purchase uc for pubg mobile but uc is not come in my pubg account but money is gone from paytm

Give me uc or refund in my paytm

Same happen with me my money was deducted and I didn’t receive uc

pubgm uc not received but my money was deducted from paytm

Same problem 2×249 rs deducted from my account, 1 week passed and I didn't get my money back
Same 799 deducted but not received uc

Give me elite royal pass uc i c don't have money please for give me
same happend to me. Give me refund

i got my uc afyer mailing 😁😁😘
Aathi Aathi's reply, Jan 16, 2020
I did a transaction using https://www.midasbuy.com/in/ via https://gold.razer.com via Paytm gateway of worth Rs. 1949.

It showed an error page after completion of the transaction.

So I made another transaction with the same amount and it was Success.

But the previous transaction amount got deducted from my bank, and It was not added in the merchant account.

Adding the mail I got from the bank for the fake transaction.

Thank you for using your SBI Debit Card 459XX6534 for a purchase worth Rs1949.0 on POS [protected] at PAYTM MALL txn#[protected].If not done by you, forward this email from email id registered with SBI to [protected]@sbi.co.in to block your card. You may also call[protected]
I contacted the paytm and they replied as
Hi! You have successfully completed the transaction against the order id[protected] and[protected], since delivery of products or services solely depends on the merchant's service and delivery policy, we request that you share this order id with the merchant to confirm the payment for services/product delivery.

In case the merchant denies the services, kindly ask the merchant to share a confirmation of non-receipt the payment or their inability to provide services. As soon as you share this confirmation with us, we will take it up with the merchant in order to resolve your issue

Note: Kindly make sure the merchant shares the confirmation from their registered business e-mail id clearly showing the order id mentioned above

To know more, please visit our blog http://m.p-y.tm/roleofpaytmintxn.
and after that I contacted razer support and the replied as
The transaction was successful. If you still have not receive the UC, kindly contact the merchant with the details below:
Order ID - MP44860830
Payment ID - MPO54851997
Reference ID[protected]
As I haven't received the UC, please check once and try to refund my money.

My player id[protected]
I bought a royal pass 799rs deducted but royal pass not received kindly refund me or give me royal pass l, thank you
Aathi Aathi's reply, Jan 16, 2020
do u get it back
recently i've made a transaction on Midasbuy for topup my UC for pubg mobile few minutes ago but the UC still have not been delivered. Payments were made through UPI. Money have been deducted from my account but UC have not been received yet...

Pubg Mobile ID: [protected]
In-Game Name: MacTavish'PL
Time: 5:26PM GMT +5
Top up amount. 770UC in 799INR
Payment successfully done by my account but didn't get the UC cash help me sir

Please refund money to me I didn't get up and I want my money

Payment successfully done by my account but didn't get any UC . Please do something or i”ll report or give back my money !

Hi Team,

Money gets deducted from google pay but not added as UC in PUBG mobile.
Character ID: [protected]

Could you please check and revert as soon as possible.

My payment is successful but I don't receive my uc cash please help me

pls give me my money pls i buy 799 inr royal pass

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    Midas Buy - pubgm uc not received but my money was deducted from paytm

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    Company:Midas Buy
    Amity university, Noida
    Uttar Pradesh

    Complaint categoryCategory: Online Games
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