Milton — regarding thermoflask paint removal

Address:Haridwar, Uttarakhand

Iam chinmay student of iit roorkee. I recently purchased one of your known product i. E., thermoflask just 3 days ago from a well renowed shop in roorkee (Moradabad house)

Within 2 days of its usage, the outer paint and the paint on bottle started wearing out.

This destroyed the look of the bottle as well as the sole purpose of my purchase that is the glossy and shiny appearance of the bottle. But this poor and degraded condition of the product was not even in the least expectation in my mind of a well popular brand such as yourself, the milton.

Also this destroyed the blind trust i had in your company over the past few years with having a good experience with your products.

And this is not the case just with me but also other customers who purchased your recent products, has been giving poor and bad feedbacks on your side.

I strongly request and expect you, to either return or exchange this product with new and good quality thermoflask, so that the purpose of my purchase becomes successful.

I have attached the photos and the bill along with my complaint.
+3 photos
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Flask is tempering outside. It's under guaranty/warranty. Call is not attended from customer care side I have sent a mail also to Milton houseware pvt. Ltd. Response was given at once but after that no response is given. Issue is still pending.

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    Roorkee
    Uttarakhand
    India
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