Ministry Of Finance Govt. Of India — about extra charges on using paytm or credit/debit card

Address:

Karnal, Haryana, 132001

Dear sir,

I have been asked to pay extra 1.5% on paytm and 1% on using credit/debit card at samsung service center which getting my mobile repaired. Below is the mail communication which i have raised on customer care on samsung.
They are asking that you need to pay cash if you do not want to pay extra.

Kindly suggest whether i have to pay this extra amount or not. As per my understanding i should not pay as i am already paying everything under gst.

If i should not pay extra please take hard action against samsung for such demand.

Hi,

Today i have visited samsung service center in karnal, haryana (India) to get the display replaced of my samsung handset. I was informed that the display costs rs. 4730 and asked to pay 50 amount in advance. Unfortunately i forgot my wallet at home so i was available with no cash or card. So i requested to generate the job sheet without any advance. One representative advised me to pay through paytm however i don't use paytm, anyhow i installed and got the money transferred in paytm walled. When i asked the paytm account number to transfer the month they informed me that i will be charged extra 1.5 for paytm transaction. And 1 extra on to pay through card.

I was shocked to hear that...

I am paying every amount amount under gst then why i am being charged extra.
Government is encouraging all to make india digital and the customers are being charged extra... How we are supposed to be digital is such scenario.

Can you please help me on that.

Regards'
Gautam goyal
[protected]