Ministry Of Finance Govt. Of India — banking and bhim app

Address:

New Delhi, Delhi

I have paid the electricity bill via bhim app transaction failed money deducted from account but the bill has not been paid. It is still pending no refund came. It has been 5 days now and no one is listening. Bank has declined my query and said money has received by beneficiary even though the status of transaction is failed. No help from bhim as well call centre number always busy even at 3 am. I feel cheated. Please help [protected] my number