MIOT Hospitals — Worst emergency care

Address:	Chennai, Tamil Nadu, 600089
Website:	www.miothospitals.com

I was taken to miot cardiac emergency as my bp had shot upto 225/121 by my daughter at about 9 pm on 4th jan 2017.
On my arrival i was attended and my bp and ecg was taken. My blood sample was taken and to my surprise my daughter was asked to take the sample to the lab herself. It reminded me of a govt hospital (They have improved a lot now).
She struggled to find her way and by the time she reached, the blood had clotted. The blood sample was re-taken. To my horror the injection wound was not covered by any plaster and was left open.
Adding to all this, my daughter was sent to buy an emergency medicine the price of which was rs 2 only. She had to search and search as it was located on the other side of the building.
I have been visiting your hospital for the last 10 years and this incident has forced me to put some searching question
1) is the emergency manned by sufficiently trained medical staff?
2) whether the patient's only attendant should be sent out for giving blood sample and buying medicine?
3) whether the hospital does not keep the emergency medicines at the cardiac emergency center?
4) whether it is worth going there and paying a large sum for such awful service?
5) whether the patient was not made vulnerable, medically by the delay it caused?
The purpose of this complaint is to ensure that no patient goes through this ordeal and the hospital authorities must make an internal inquiry regarding the staff manning the cardiac emergency center on the 4th of jan 2017 (9pm) and take suitable action.