[Resolved]  Miracas International — Need refund

Address:Pune, Maharashtra
Website:Miracas.com

I placed the order for a jacket in January and I got it in 18th Jan but I returned it because the size was small but I am not getting any refund neither they are saying something on the ticket which I raised through the app. I also tried contacting the customer care but couldn't get through. Whenever I try to connect to customer care, it gets disconnected stating that "We are busy assisting other customers. Please call us back later." and the call gets disconnected. My order number is 23734
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Feb 15, 2017
Complaint marked as Resolved 
Miracas International customer support has been notified about the posted complaint.
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I had ordered a blazer on 22nd of Jan 2017.
I did not get any order number.
I have transaction id numbered as f7d11e8a49450f4e5b50
I had not received any message or any correspondance regarding the same neither received my order.
Please look into the matter and do the needful.
Its regarding a product (T shirt) which I have returned on 04/11/2016 and even I have received the confirmation about the product being successfully delivered but still I have not received any voucher or funds, Its been almost 7 months but still no response.

Also tried to call the customer care number many times but it gets disconnected stating that "We are busy assisting other customers. Please call us back later."

My order number is 29697.
I have ordered two long sleeves tops (Pretty Front Buttons Orange Top- A88CT[protected] and Casual Black Star Printed White Top- A88CT[protected] from miracas international fashion on 31/ August /2017 but till 5/ October /2017 I haven't got it. and miracas customer care team are not responding either by email or through the online messages.
I Also tried to call the customer care number many times but it gets disconnected every time.
while placing the order i was assured by miracas that they will deliver it within 15 days but it more than one month I haven't got my order.
the product is in the process of customs clearance in Delhi from18 September 2017. when it would be clear please let me know. if you can not deliver it timely please refund me.
in miracas customer care and delivery system is very bad and unuseful.

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