[Resolved]  Miracas International — Product not received yet

Address:Gurgaon, Haryana, 122016
Website:miracas.com/ZS/orders

I have placed an order as on 10th Jan, 2017 with Miracas International. Today is 14th Feb, 2016 and till date i haven't received the product. Even i dropped a mail to Miracas as on 09th Feb, 2017 at [protected]@miracas.com but i haven't received any update. Very disappointed with the service. Even i tried to call at customer care but as usual its always busy.

Please find the product details state below:

Name: Sonal Sharma
ORDER #62045
Product Type: Elegant Long Sleeves Ruffles Blouse
Quantity: 01
Product Colour: Black

its an long time and it shows "Delayed due to uncontrolled circumstances. Your order is pending with Indian Customs at the Delhi International Airport. We are in the process of clearing the shipment on your behalf. This can take 2-5 working days depending on various parameters. Please note that there is no additional cost as customs clearance is a free service provided by Miracas International."

Its been more then one month and i am chasing my product for which i have already paid.

Kindly look into this.

Thanks & Regards
Sonal Sharma
Human Resources
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Apr 21, 2017
Complaint marked as Resolved 
i got my money refunded in Miracas account. Odered another product (ORDER #78922) but it also got stuck.
Miracas International customer support has been notified about the posted complaint.
Complaint comments 

Comments

Order no : 64619 and 65127 have been placed 20 days ago
the delivery date has been crossed but i did not get the products
the customer care number is also not working
plz either delivery or refund is appreciable
My self Paban Rahang, mobile no [protected], my order no #64534, order place on 17-01-17. Medium (black) slim fit collared long, sleeves solid party shirt. it is not clearance custom at new delhi since last on 02.02.17.
please do needful to clearance custom for receiving my product.

Thanks,
Your faitfully
Paban Rahang

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