[Resolved]  Mirraw Online Services — Money refund

Address:Mumbai City, Maharashtra
Website:www.mirraw.com

There are total four products which i have returned.

For the first one i emailed mirraw all the details on 14 january. Below are the details.
Order number - m[protected]
Product id - 862008
Courier tracking no - e73158237
Tracking website - www.dtdc.in
Sent on - 05/01/2017
Delivered back on - 06/01/2017
I still haven't received the refund and i have emailed regarding the above order with all details on 14/1/17. Its already been more then 20 days that i haven't received the refund.

Other three products which are returned belong to the same order - m[protected]

1. Product code - 1520165
Tracking id[protected]
Tracking website - www.shreenandancourier.com
Sent on - 14/1/17

2 product code - 1497661
Tracking id[protected]
Tracking website - www.shreenandancourier.com
Sent on - 14/1/17

3. Product code - 1539220
Trackind id - z13900031
Tracking website - www.dtdc.in
Sent on - 24/1/17

I have called mirraw so many times and everytime. I call them they say sir we have forwarded it to the accoutns department and it will take 7 to 10 workings days and when i call them after time is overnthey again say the same thing.
I dont think thwy are planning to refund the money. I even had. A conversation with their supervisor. He also said the same and finally gave me the date of 8th feb 2017 and its 8th feb 2017 still no money in my account.
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2017
Complaint marked as Resolved 
Verified Support
Feb 11, 2017
Mirraw Online Services Customer Care's response
Hi,

We are extremely sorry for the inconvenience caused to you.
We have initiated the refund for you and also forwarded the details to our accounts to process the refund ASAP.
If you have any queries please email us on wilson.[protected]@mirraw.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mirraw Online Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    575
    Pending
    0
    Resolved
    326
    Mirraw Online Services Phone
    +91 80 8078 1780
    Mirraw Online Services Address
    252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
    View all Mirraw Online Services contact information