[Resolved] Mirraw Online Services — Not got my refund for order ID M[protected]

bhavyap04

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400001
Website:	www.mirraw.com

Order ID - M[protected]
Order Date - 18 January 2017
Delivery Date - 24 January 2017
Return Date - 25 Januay 2017
Reason for returning: Quality issues
Courier Name: DTDC
Tracking Number: Z13786938
Delivered Date: 30 January 2017
There is no prompt response on any of my email from these guys. I am attaching dtdc courier tracking history clearly stating that the product is delivered at its origin successfully yet they didn't initiate the refund. Contact number provided by them [protected] will never help to escalate any issue. customer support failed to respond to any of the email.

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Feb 15, 2017

Complaint marked as Resolved

On February 8, I received an sms from my bank that the amount has reversed by mirraw services and at the same time i received an email from email id "[email protected]" saying refund has initiated and asked me to wait for 5-7 days and after 5 days amount was reversed.

Verified Support

Feb 11, 2017

Mirraw Online Services Customer Care's response Hi,

We are extremely sorry for the inconvenience caused to you.
Refund has been initiated for you and I have also forwarded the details to our accounts to process your refund ASAP.
If you have any queries please email us on wilson.[protected]@mirraw.com will try my best to resolve all your queries.

Feb 15, 2017

Updated by bhavyap04 Thanks, I've got my refund and appreciate the efforts.