[Resolved] Mirraw Online Services — order no : m[protected]

nishta gungah

Address:	Mumbai City, Maharashtra
Website:	Mirraw

I have ordered 5 sarees on mirraw for 8400 mur. There was the deal of free stitching so i asked for fall and pico and petticoat stitching. Everything went well and the quality check was done. It's been days but the stitching process is not processing. I have mailed them several times telling that i needed the items as quickly as possible. The guy called nizam told me that it takes an additional of 12 days so i told him i don't want the stitching process. He said ok but the items are being processed for stitching without any progress. I have mailed to them several times asking for help but no reply. The only mails i'm receiving are from the stitching team telling me to confirm measurements which are for blouse. I never asked for blouse stitching. Now i'm really worried. I don't even know if i would really receive the products. I may lose my money also. Each time i purchase on this app i land into trouble. I'm very disappointed. Don't know what to do

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Oct 2, 2017

Complaint marked as Resolved

Verified Support

Sep 01, 2017

Mirraw Online Services Customer Care's response Hi Gungah,

Please accept our sincere apologies for the inconveinece caused to you.
We'll make sure that your products are stitched soon and dispatched.
Don't worry you'll get all your products.
Once the product is stitched we'll dispatch the products and we'll share the tracking details with you.
Appreciate your kind support and patience.
If you have any query please email me on wilson.[protected]@mirraw.com, I'll try my best to resolve your issue ASAP.