[Resolved] Mirraw Online Services — Order not received even after 2 months.

mdeepikaa

from Delhi, Delhi

Address:	Chennai, Tamil Nadu, 600 113
Website:	www.mirraw.com

I have placed an order 2 months back ( 4th November). Order no. M[protected]. I have paid it online also(Rs.278) But I have not received the item still. I have called the Customer care multiple times and sent multiple mails. The customer care employee told that the amount will be refunded in 7 to 8 business days. It is difficult to get them on call. Also the worst thing is, i would have spent atleast Rs.500, for followup. But its been more than 2 months that still I have not received the money or the order. Its total waste of time and money. Never ever I will place order or recommend Mirraw to others.

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Feb 7, 2017

Complaint marked as Resolved

The issue has been resolved. It was resolved on 2-Feb-2017. The amount is refunded. There was good response from Mr.Wilson. Thank you Wilson for your timely response. Appreciate your immediate action against this. Please make sure to avert such issues proactively.

Verified Support

Jan 31, 2017

Mirraw Online Services Customer Care's response Hi Deepika,

We are really sorry for the inconvenience caused to you.

As discussed with you on call, you refund will be processed within 24-48 hours.

If you face any issues you can email us on wilson.[protected]@mirraw.com

Feb 07, 2017

Updated by mdeepikaa The issue has been resolved. It was resolved on 2-Feb-2017. The amount is refunded. There was good response from Mr.Wilson. Thank you Wilson for your timely response. Appreciate your immediate action against this.

Please make sure to avert such issues proactively.