[Resolved]  Mirraw Online Services — Poor return services

Address:Mumbai City, Maharashtra, 400001
Website:www.mirraw.com

I have ordered a saree with order number 5744-M[protected], but in the description it was not mentioned that its a net saree, so i requested for a return, but still my return is pending. First I put up a return request and then they asked for a tracking number, I gave the tracking no through which the product reached me, but that was not accepted, so I mailed the customer service with the issue, but they in return only guided with the steps no where mentioning about the option I asked for, I also replied back with the scenario again, but theres no reply till now. I want to return the product. Please help!!
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Jun 3, 2017
Complaint marked as Resolved 
Verified Support
May 03, 2017
Mirraw Online Services Customer Care's response
Hi Punam,

We are really sorry for the inconvenience caused to you.

As discussed with you on call, we have sent the return details on your email address, kindly follow the steps

If you have any query please email us on wilson.[protected]@mirraw.com, I'll try my best to resolve your query ASAP.
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    252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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