[Resolved] Mirraw Online Services — refund not received more than 1 month | |||||
Hello, my name is kate. On 7. June 2017 i made the order of 6 saree on mirraw.com and payed for it 169, 29 euro. Later, the employee kashyap sadhu wrote to me that 2 of sarees are with defects and they can't send it to me. He suggested to choose another sarees or to have my money back on account. I tried 2 times to choose another sarees, but they were always "out of stock" (But on the website the were available!). So i decided to have a refund and to receive my money back. 5-6 times i wrote to kashyap and mirraw.com to have my money back, but they always said that i need to wait 2-7 days. Now i am waiting for the money on my paypal account more than 1 month and i don't why, but the summery price of order chanced to the smaller side in my account (???). Anyway i have got all emails from mirraw and confirmations from paypal of transactions. They should give me back 13, 21 and about 34, 53 euro (In total 47, 74 euro) for 2 sarees (One of them was with petticoat and blouse). My order number is m[protected] Best regards, Kate Was this information helpful? | |||||
Jul 19, 2017 Complaint marked as Resolved Verified Support Jul 18, 2017 Mirraw Online Services Customer Care's response Hi Ekaterina, We are really sorry for the trouble caused to you. We'll make sure that the refund get completed within the next 48 hours. Appreciate your kind support and patience. If you have any query please email me on wilson.[protected]@mirraw.com, I'll try my best to resolve your issue ASAP. | |||||
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