Mitashi — fridge not working ,complaint raised 2 months back but still not resolved

Address:

Kolkata, West Bengal, 700159

My fridge which was on warranty period was not working so i raised a complain in the customer care portal.This complain was raised on 24th of September (complaint number :[protected] O 0120)), now its been more than 2 months but the issue is still not resolved.i am not being able to use my fridge .Customer Care people does not respond very well often giving false dates