[Resolved]  Mitashi — I am complaining about TV

Address:Block C 306 The Empress Nipania, The empress Nipania

I bought Mitashi smart TV around 55 " in 2018, around 6-8 months ago everything stopped working on it. No youtube no Netflix no Amazon prime, nothing was no more available on Google Play Store, only hotstar was downloaded which was also not working properly, youtube needed new update which was not available on Google Play Store so youtube also stopped working. So we called the customer service centre a week ago and they provided us with the servicing, the person who came said that the chip is corrupt and has to be changed but after changing the chip it was not cured so they said that the mother board has to be changed and they took 8500/- from us which is very high and even after Changing mother board the issue was not fixed, they just download smart tube instead of YouTube, so i called the company regarding this matter then they didn't even listen to me and cut the phone they were very rude and said to talk to the person (electrition) who came for service so i called the person who came for service again and he said that he will change the mother board again. Now i don't know what will happen, my issue is not resolved, i gave a huge amount of money already, i don't know if it will be fixed, and mitashi is not providing services properly, even the electrition provided by the company is not able to fix the issue. Please help
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Jul 19, 2022
Complaint marked as Resolved 
Mitashi customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2022
Mitashi Customer Care's response
dear customer as Mitashi under NCLT court case and we dont have any working staff even no any customer care line working. please share me you contacted to who and paid to who?

and please share me your tv details i will check if can solve problem.
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