Mivi — Not replying and returning my product since 7-8 months

Address:	Hyderabad telengana
Website:	www.mivi.in

I want to return my mivi collar
my order id is #R[protected]
from 7-8 months my issue is not being resolved
i tried to call but they didnt answer
They give mails about returning after that nothing they give ticket number
i think your 1 yearwarrantyservice is totally fake from 7-8months i am sending mail to you only ticket number is being generated and your customer service number also not answering my call order id - #R[protected] ticket number - 611375, 692540, 739011, 739008